Privacy Policy

Effective date: 27 Sep 2025

This Privacy Policy describes how Shine Lora (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Contact

Email: primevia9@gmail.com

Personal Information We Collect

  • Order & Account Information: name, email, phone, billing and shipping address, payment details (processed securely by payment providers), order history.
  • Device & Usage Data: IP address, browser/device type, pages viewed, session duration, referring URLs, general location (derived from IP).
  • Cookies & Similar Technologies: strictly necessary, analytics, and marketing cookies (see “Cookies” below).
  • Support & Marketing: messages you send us, product reviews, survey responses, and marketing preferences.

How We Use Information

  • To process orders, provide products/services, and handle payments, returns, and support.
  • To improve our store, including troubleshooting, analytics, and performance.
  • To personalize content and marketing where permitted by law and your preferences.
  • To detect and prevent fraud and to comply with legal, tax, and regulatory obligations.

Sharing Information

We share personal information with trusted service providers who help us operate our store, including:

  • Shopify: our e-commerce platform that powers the online store.
  • Payment Processors: card networks and providers (e.g., your bank or PayPal) who securely process payments. We do not store full payment card numbers.
  • Shipping & Fulfillment: carriers and warehouses to deliver your order.
  • Analytics & Advertising: tools that help us understand performance and show relevant offers.

We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising as defined by certain U.S. state laws. See Your Privacy Choices to opt out.

Cookies

We use the following categories of cookies:

  • Strictly Necessary: required for core site functions (cannot be disabled).
  • Analytics: help us understand site usage and improve performance.
  • Marketing/Advertising: used for personalized offers and retargeting; you can disable these in preferences.

Do Not Sell or Share / Targeted Advertising

Where applicable (e.g., California CPRA), you may opt out of the “sale” or “sharing” of personal information used for targeted advertising by:

  1. Using the Manage Cookie Preferences button above to turn off Marketing/Advertising cookies,
  2. Sending a supported Global Privacy Control (GPC) signal in your browser, which we honor where required, or
  3. Emailing primevia9@gmail.com with the subject “Do Not Sell or Share” and the email used at checkout.

Legal Bases (EEA/UK GDPR)

We process personal information under these legal bases: performance of a contract; legitimate interests (e.g., site security, minimal analytics, and direct marketing within reasonable expectations); legal obligations; and consent (for specific activities where required).

Data Retention

We retain order information for the period necessary to fulfill the purposes outlined in this policy and to meet tax, accounting, and legal requirements. Marketing data is retained until you unsubscribe or request deletion.

Your Rights

EEA & UK (GDPR)

  • Rights to access, rectification, erasure, restriction, portability, and objection.
  • Where processing is based on consent, you may withdraw consent at any time.
  • You may lodge a complaint with your local data protection authority.

California (CCPA/CPRA)

  • Rights to know/access, delete, and correct personal information.
  • Right to opt out of sale/share for cross-context behavioral advertising.
  • Right to non-discrimination for exercising your rights.

Other U.S. States

Depending on your state (e.g., VA/CO/CT/UT/NV), you may have similar rights to access, delete, correct, and opt out of targeted advertising. We will process your request consistent with applicable law.

To exercise your rights, email primevia9@gmail.com. We may need to verify your identity using your email address and order details. We will respond within the timeframes required by law.

International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your data.

Minors

Our site is not intended for children under 13 (or the age of digital consent in your region). We do not knowingly collect children’s data. If you believe a child has provided us information, contact us to request deletion.

Security

We implement technical and organizational measures designed to protect your personal information. However, no method of transmission or storage is completely secure.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The “Effective date” above shows the latest revision.

Contact

Questions or requests? Email us at primevia9@gmail.com.